Common Workflows
Common Workflows
Short: Three key workflows: New client → completed job; Recurring maintenance; Emergency job dispatch.
Workflow 1 — New Client to Completed Job
- Lead is created and contacted.
- Qualify and build estimate.
- Send estimate and track views.
- On acceptance, convert estimate to job and schedule.
- Technician completes job and uploads photos/notes.
- Manager converts completed job to invoice and sends to client.
- Client pays; record payment and close invoice.
Workflow 2 — Recurring Maintenance
- Add client and property.
- Create recurring maintenance schedule on property.
- System generates job 7 days before due date.
- Technician executes job, takes photos; manager invoices.
- Cycle repeats until schedule paused/ended.
Workflow 3 — Emergency Job Dispatch
- Create high-priority job (Status: Scheduled, Priority: High).
- Assign an available technician immediately.
- Technician receives push notification and navigates to site.
- Technician completes job and updates status; invoice same day if needed.
Updated on: 11/01/2026
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