Articles on: Tenant Onboarding

Initial Setup

Initial Setup


Short: Organization, Team and Billing setup required to launch a tenant on Creative Job Hub.




1. Organization Settings

Location: Settings → Organization


Steps

  1. Navigate to Settings → Organization.
  2. Enter your Organization name and Timezone.
  3. Upload your company logo in Branding (PNG/JPG, recommended 200×200px).
  4. Add company address, phone, and email (these appear on PDFs).
  5. Customize PDF terms and conditions.
  6. Save your changes.


Required data

  • Company name
  • Physical address
  • Phone number
  • Email address
  • Company logo




2. Team Setup

Location: Settings → Team


Steps

  1. Go to Settings → Team.
  2. Click Invite Team Member.
  3. Enter the user’s email address.
  4. Assign a role: Owner, Manager, Technician, Admin.
  5. Optionally set hourly rate and employee number.
  6. Configure department and other employee details.
  7. Send invitation.


Roles

  • Owner: Full access (billing + settings).
  • Manager: Manage jobs, clients, schedules, reports.
  • Technician: Mobile access (view jobs, clock in/out, update job status).
  • Admin: Broad access excluding billing.




3. Billing Setup

Location: Settings → Billing


Steps

  1. Navigate to Settings → Billing.
  2. Choose subscription plan:
  • Starter: Basic features for small teams.
  • Professional: Full feature set for growing businesses.
  • Enterprise: Advanced features and priority support.
  1. Add payment method for subscription billing.
  2. Configure Stripe for customer payments (Settings → Stripe).
  3. Complete Stripe onboarding to accept online card payments.


Trial

  • 14-day free trial.
  • Full access during trial.
  • No credit card required to start.




Tips

Upload your branding early — it appears automatically in PDFs and emails. Set timezone and billing details before creating invoices to avoid mismatched timestamps or currency settings.


Updated on: 11/01/2026

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