Articles on: Features

Notifications

Notifications — Push & In-App

This article describes notification types available in Creative Job Hub and how to configure and troubleshoot them.

Notification types

Push notifications: Sent to mobile devices or PWAs to inform users of job assignments, updates, or critical alerts. Push requires tenant configuration and device permissions. :contentReference[oaicite:12]{index=12}
In-app notifications: Visible inside the application when users are active in the UI.

Tenant setup

Tenant administrators enable push configuration from the Integrations or Notifications settings. Configure provider credentials or integrations on the backend and ensure appropriate client-side tokens (public) are used where required.
For PWAs, ensure service worker configuration is correct and the PWA is installed (some push behaviors vary by platform).

Device permissions & troubleshooting

Permissions: Users must allow notifications and grant relevant device permissions (notifications, background refresh).
Common issues: Browser or OS blocking, stale device tokens, or misconfigured push credentials on the server. If notifications are not received:

Confirm the device has network connectivity.
Confirm the device has granted notification permissions.
Check tenant-level push configuration and provider credentials.
Inspect server logs for push delivery errors.

Best practices

Use concise, actionable notification text and include a deep-link to the relevant job or screen. Avoid over-notifying to reduce notification fatigue; prefer important status changes for push.

Updated on: 10/01/2026

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