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Articles on:Communication
Learn how to use messaging, notifications, client communication tools, and team collaboration features to stay connected.

Categories

  • Getting Started
  • Features
  • Best Practices & Resources
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  • Operations
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Customer Portal
  • Customer Portal
    Customer Portal Short description: How to enable and configure the customer portal, portal features, invitations, and troubleshooting. Tags: portal, customer-portal, portal-invite, portal-setup, portal-security, paymentsFew readers
Messaging & Communication
  • Messaging & Communication
    Messaging & Communication Short: SMS/Email messaging, Twilio setup, AI receptionist, and templates. SMS (Twilio) Setup Settings → Messaging → Enter Twilio Account SID and Auth Token and phone number. Use Send SMS from client page or Messages page. Two-way messaging with history logged to client events. Email Send from Client/job/estimate/invoice pages. Features Templates, tracking (delivered/opened/clicks), PDF attachments. AI ReceptionistFew readers

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